LOYALTY SCHEMES
dmbgroup provide comprehensive loyalty scheme services for some of the UK's biggest brands.
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Whether you're looking at how to develop your existing scheme, or if you're starting from scratch, contact us for your FREE scheme audit.
BESPOKE SOFTWARE
Our loyalty system is developed in-house to your precise needs.
APP DEVELOPMENT
Let members manage their account through a mobile app.
DASHBOARD REPORTING
Understand exactly how your scheme is performing.
PLATFORM HIGHLIGHTS
PERSONAL
DIALOGUE
Build meaningful personalised communication strategies.
DATABASE MANAGEMENT
Collect, cleanse and securely store your customer data.
CUSTOMER SERVICES
Personal and professional customer enquiry management.
COMPREHENSIVE LOYALTY SERVICES
dmbgroup provide comprehensive loyalty and membership scheme management services from proposition development and design to our in-house developed loyalty platform, loyalty card manufacture, data capture, cleansing and customer services - if you need it we’ll deliver it. We also provide the two key elements that will make your scheme a success: targeted communications and insightful analysis.
And, just like we believe our clients success will be based upon personalisation, understanding and exemplary service that’s exactly what we offer you.
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ONE SIZE DOES NOT FIT ALL
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Successful schemes must have a solid foundation based upon simple achievable rewards, they must also be supported by effective personal communications and analysis. But this does not mean that all schemes are identical.
We recognise that one size does not fit all. That’s why we offer a bespoke solution for your business and your customers. This typically starts by analysing your existing customer data and by talking to you about your business before we offer any advice.
OUR CLIENTS SAY...
"dmbgroup take a proactive approach and have worked with us to make the scheme a success."
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Paul Masterson
Marketing Manager
INCREASED ENGAGEMENT
Encourage your customers to buy more, more frequently.
QUALITY DATA
Know your customers and what they are interested in.
PERSONALISED
COMMUNICATIONS
Behaviourally triggered communications that react to your customers preferences.